- The initial consultation with Nicola Dexter is free although this is £50 worth of Nicola’s time
- Sessions booked are normally by the hour
- If for some reason Nicola is late, then the additional time will be added on
- If for some reason you/the client are late, then the additional time is added on at Nicola’s discretion
- Nicola does not book sessions with clients back-to-back. There is normally 30 minutes to 1 hour between clients. Only in busy times in the evening is this occasionally reduced to 15 minutes.
- Please text Nicola if you are running late
- Please text Nicola if you would like to arrive early to check if it is convenient
- Please give at least 24 hours notice of cancellation and preferably more
- Cancellation is preferable by text message wherever possible
- If you don’t turn up or cancel at short notice, then a 50% cancellation fee is chargeable
- If rebooking within the same week, then Nicola will waive the cancellation fee
- When working with Nicola/the therapist, integrity and respect are important as a lack of these can reduce the effectiveness of the sessions
- Relate to Nicola/the therapist as a catalyst who supports you in getting results